Send us the MAC address
It is on the label under the box and in System Settings, in the form 00:1A:79:XX:XX:XX. Send it on WhatsApp before anything else; nothing loads until it is registered.
Open the portal settings
- 1.Once the box is up, open Settings, or hit SETUP or SET on the remote.
- 2.Go to System Settings, then Servers, then Portals.
Enter the portal
- 1.Portal 1 Name: anything you like.
- 2.Portal 1 URL: the address we sent you on WhatsApp.
- 3.Press OK to save.
Set the clock and restart
- 1.In System Settings, open the time or NTP section.
- 2.Enter uk.pool.ntp.org.
- 3.Leave the settings and choose Restart Portal.
Worth knowing. A missing time server is the usual reason a MAG shows a blank guide. Without the right time the box cannot match programmes to channels.
A MAG is activated by its MAC, so the address always comes first. Formuler boxes do the same through MYTV Online, and BuzzTV boxes use a near-identical portal setup. Read the channel list before buying hardware.